Call Center Advisor
tigo · Fernando de la Mora
Descripcion del puesto
About the role
Tigo is looking for a Call Center Advisor to give preferential and specialized attention to its customers. The advisor acts as spokesperson and intermediary between the customer and Telecel S.A., handling support channels such as social media, chat, email and telephone.
Key responsibilities
- Provide preferential and specialized customer service for telephony, Tigo TV, DTH, cable internet (WIMAX E/WIMAX/Fiber), hosting, data cards, Tigo Money, corporate solutions and digital channels.
- Act as spokesperson and intermediary between the customer and the company.
- Handle sales by telephone according to the products defined by the company.
Required profile
- At least 6 months of work experience in sales, preferably in customer service and/or sales or a similar area.
- University student in the first year of a degree in Business Administration, Business Engineering, Marketing, Psychology, Systems Analysis, Computer Science Engineering or a similar field.
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Publicado hace 3 horas
Expira en 1 mes
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tigo
Fernando de la Mora
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