Customer Success Specialist

About the role

Ceragon Networks is seeking a Customer Success Specialist to act as the main liaison between regional teams, customers and headquarters. You will ensure smooth order booking, delivery and revenue recognition while providing transparency throughout the order lifecycle.

Key responsibilities

• Support the sales organization with order booking, lifecycle management, delivery and revenue recognition.
• Coordinate manufacturing, transportation and warehouse resources to guarantee on‑time service and minimize landed costs.
• Maintain strong collaboration with internal business units, operations, supply‑chain, procurement, warehouse and shipping teams.
• Manage inventory levels against demand and prioritize multiple assignments.

Required profile

• High‑level English communication skills, both verbal and written.
• Comfortable working in an office environment using Outlook, Excel and PowerPoint.
• Experience in global companies providing sales support or customer service.
• Willingness to work flexible hours as required.

Required skills

• Proficiency with Oracle, Tableau, Salesforce or other ERP systems.
• Experience in hi‑tech or forwarding companies is a plus.