Remote Operator (English‑speaking) for US Medical Practice
Metropolitan Foot Care
Job description
About the role
We are looking for a reliable Remote Operator based in Paraguay to provide high‑quality phone support to patients of a U.S. medical practice. The role follows New York business hours and requires professional English communication.
Key responsibilities
- Answer incoming patient calls courteously and provide information about services.
- Assist with scheduling, rescheduling, or canceling appointments.
- Place outbound reminder calls for upcoming appointments.
- Contact insurance companies to verify coverage for medical equipment.
- Record and update patient information accurately in internal systems.
Required profile
- Strong verbal communication skills in English.
- Previous experience in customer service, medical office support, or call centre (preferred).
- Reliable internet connection and a quiet, distraction‑free workspace.
- Ability to multitask with empathy and professionalism.
- Basic computer proficiency (email, scheduling systems, data entry).
Required skills
- Email handling
- Scheduling system usage
- Data entry
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Published 2 days ago
Expires 1 month from now
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Metropolitan Foot Care
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