Project Coordinator (Remote)

About the role

Mor Sports Group, a certified building contractor specializing in professional sports facility construction, is hiring a full-time, remote Project Coordinator to support its Project Managers. The role covers client communications, Buildertrend administration, warranty administration and administrative support, and acts as the main point of contact for clients on assigned projects. It is open only to candidates based in Paraguay.

Key responsibilities

• Serve as the primary point of contact for client communications on assigned projects.
• Prepare and send the Welcome Pack at project start and the Handover Pack at completion.
• Send daily and weekly project updates and important client notices such as schedule changes, site access requirements, weather delays and pre-installation instructions.
• Acknowledge client questions promptly, answer them within your knowledge and route others to the right team member.
• Set up and maintain each project in Buildertrend, including schedules, documents, photos, daily logs, selections and client communications, following the naming and folder protocol.
• Track progress, open items, outstanding client decisions and milestone dates, and alert the Project Manager to slippage or concerns.
• Prepare status summaries and reports as requested, and act as liaison between Sales, Finance and the Project Manager.
• Administer warranty requests from intake through closeout: log requests, collect photos and details, coordinate service and keep the client informed.
• Provide administrative support to the Project Manager, including correspondence, scheduling meetings and site visits, preparing documents and tracking action items.
• Schedule pre-construction meetings, remind the Project Manager to complete required forms, and refer pricing, scope, schedule, warranty coverage and liability matters to the Project Manager the same business day.

Required profile

• Fluent English, verbal and written, at C1 or C2 level, with a professional, client-facing writing style.
• At least 2 years of experience in project coordination, customer service or administrative support, preferably in a construction or contracting business.
• Strong organization and attention to detail; prompt, reliable communication, including responding to clients within 2 business hours.
• Ability to work independently and know when to escalate to the Project Manager.
• Comfortable handling confidential client and contract information.
• Own computer, backup internet connection and a quiet, private workspace for client calls.

Required skills

• Proficiency with Microsoft 365 (Outlook, Word, Excel).
• Ability to learn Buildertrend and other project management software.

What we offer

• Pay of $1,200 per month.
• Schedule Monday to Friday, 8:00 AM to 5:00 PM EST, including a one-hour lunch break.