Bilingual Sales & Reservation Representative (Remote)

About the role

Our client is looking for a highly motivated, persuasive bilingual Sales & Reservation Representative to join their remote team. You will handle inbound calls from English‑speaking customers, answer their questions and convert inquiries into confirmed 4x4 adventure tour bookings.

Key responsibilities

• Answer inbound customer calls promptly and professionally.
• Use sales and persuasion techniques to secure reservations.
• Explain tour options, pricing, schedules, requirements and safety guidelines.
• Log and manage bookings, adjustments or cancellations using the internal booking platform.
• Track work hours with punch‑in/punch‑out systems.

Required profile

• Fluent spoken and written English (C1/C2 level).
• Strong phone sales background with proven closing ability.
• Private quiet workspace with stable high‑speed internet.
• Located in Argentina or Colombia.
• Willingness to work night and weekend shifts.

Required skills

• Internal tour booking/scheduling platform.
• Secure communications portals.
• Punch‑in/punch‑out work tracking system.

What we offer

• Payment in USD or local currency, according to candidate preference.
• Full‑time remote opportunity with a schedule of 23 hours per week.