Leasing Coordinator – Residential Property Management

About the role

We are seeking a motivated Leasing Coordinator to oversee the full leasing cycle for residential properties, from initial inquiry to move‑in. The ideal candidate will combine strong communication, organization, and sales abilities to convert leads into qualified tenants and maintain high occupancy rates.

Key responsibilities

• Respond promptly to prospective tenant inquiries via phone, email, SMS, and leasing platforms.
• Qualify prospects based on property requirements, rental criteria, and availability.
• Schedule and conduct property showings, virtual tours, and follow‑ups.
• Manage leasing leads in the CRM, keeping accurate interaction records.
• Process rental applications, coordinate screening, verification, and required documentation.
• Prepare lease agreements, renewals, and move‑in documentation.
• Coordinate move‑in logistics such as deposits, utilities, keys, and onboarding.
• Maintain up‑to‑date listings with accurate pricing, photos, descriptions, and availability.
• Assist with lease renewals and identify opportunities to reduce vacancy.
• Ensure compliance with company policies and fair‑housing regulations.
• Provide regular reports on leads, applications, conversions, occupancy, and leasing performance.

Required profile

• 2+ years of experience in leasing, property management, or real‑estate sales.
• Strong understanding of the residential leasing process and related KPIs.
• Excellent written and verbal English communication skills.
• Proven sales, negotiation, and customer‑service abilities.
• Highly organized with strong follow‑up and time‑management skills.
• Ability to handle multiple prospects and applications simultaneously.
• Comfortable working independently in a remote or fast‑paced environment.

Required skills

• Experience with leasing/property‑management software such as AppFolio, Buildium, Propertyware, Yardi, or Rent Manager.
• Proficiency with CRM systems.
• Google Workspace.
• Microsoft Office.