Community Manager – Remote

About the role

We are looking for a proactive Community Manager to act as the voice of our brand, engaging with customers across Google and Meta platforms. You will help grow our online community, ensure a positive brand experience, and support customers with timely assistance.

Key responsibilities

• Respond to customer reviews and comments on Google and Meta platforms.
• Grow the social media community by actively engaging with potential clients.
• Monitor social media trends and relevant conversations.
• Provide excellent customer support and address inquiries promptly.

Required profile

• Proven experience in customer service or community management.
• Excellent written and verbal communication skills.
• Familiarity with major social media platforms (Google, Meta, etc.).
• Ability to engage effectively with online communities.
• Customer‑centric, empathetic, proactive, self‑motivated, creative, detail‑oriented and organized.

Required skills

• Experience with social media management tools.
• Basic understanding of digital marketing principles.

What we offer

• Full‑time remote position.
• Payment in USD or local currency, based on candidate preference.
• Commitment to diversity and inclusivity.