Active jobs (159)
Operations Manager – Technical Support
About the roleThe Operations Manager – Technical Support will lead a non‑exempt team delivering technical support services. This role oversees daily o...
Training Manager
About the roleThe Training Manager designs, develops, and implements comprehensive training programs to enhance employee performance and client satisf...
Payroll Specialist
About the roleWe are looking for a Payroll Specialist to own a critical business function that impacts every employee. You will work with leaders who...
Team Manager – Technical Support
About the roleThe Team Manager – Technical Support leads a group of technical support agents, ensuring high‑quality service and meeting defined perfor...
Subject Matter Expert – Technical Support (Cyberpark)
About the roleThe Subject Matter Expert (SME) will provide day‑to‑day support within the technical support department, overseeing team performance and...
Business Intelligence Reporting Manager
About the roleThe Business Intelligence Reporting Manager will lead the design, development and delivery of enterprise reporting and dashboard solutio...
IT Site Support Supervisor
About the roleThe IT Site Support Supervisor leads the technical team responsible for maintaining servers, applications, databases and overall site in...
Paid Creative Designer Internship – Graphic & Video
About the roleWe are seeking a motivated Creative Designer intern to produce high‑impact graphic and video assets for telecom‑focused digital marketin...
Software Quality Assurance (QA) Specialist
About the roleThe Software Quality Assurance (QA) Specialist will ensure the AI‑driven platform delivers a seamless experience across voice, web and t...
Service Desk Analyst
About the roleWe are seeking a Service Desk Analyst to act as the first point of contact for users, handling technical issues and service requests acr...
Customer Services Specialist - International
About the roleWe are seeking a Customer Services Specialist to join our international CX team. You will be the frontline point of contact, helping cus...
Senior Manager – Software PMO
About the roleIbex is seeking a Senior Manager to lead its Software PMO, acting as the bridge between clients and development teams. You will align pr...
Scrum Master & PMO
About the roleWe are looking for a Scrum Master/PMO who will act as an agile leader while supporting the Project Management Office. You will partner w...
Genesys WFM Technical Support Engineer
About the roleAs a Genesys WFM Technical Support Engineer at ibex., you will ensure the stability and optimal performance of the Genesys Cloud Workfor...
Fraud Prevention Agent (Backoffice)
About the roleThe Fraud Prevention Agent works as a primary defense specialist, focusing on proactive detection, investigation, and mitigation of soph...
Quality Assurance Executive
About the roleThe Quality Assurance Executive will oversee customer interactions to ensure they meet established quality standards. This role translat...
US Recruitment Associate
About the roleThe US Recruitment Associate will support IBEX's US hiring efforts by proactively sourcing and identifying qualified candidates in a hig...
Team Manager – Call Center Operations
About the roleThe Team Manager leads a group of technical support agents within a call centre, ensuring that customer calls are handled professionally...
Site Operations Manager – Trainee
About the roleThe Site Operations Manager – Trainee will oversee the day‑to‑day functional supervision of a non‑exempt work group within a telecommuni...
Sales Operations Manager
About the roleThe Sales Operations Manager leads a team of supervisors and contact‑center agents to deliver superior client performance. This role foc...
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