Generalista de Créditos y Cobranzas

About the role

The company is looking for a Credit and Collections Generalist to manage its client portfolio, assess credit risk, and drive effective collection strategies. The role requires close collaboration with internal teams and external stakeholders to ensure compliance and optimize cash flow.

Key responsibilities

• Manage and analyse the client portfolio, monitoring credit exposure.
• Conduct follow‑up and evaluate credit risks to mitigate potential losses.
• Lead recovery actions and optimise collection processes.
• Participate in internal and external audits, ensuring adherence to quality standards.
• Guarantee process compliance under ISO‑based quality frameworks.
• Maintain continuous interaction with clients and various departments to negotiate effective agreements.

Required profile

• Proven experience in portfolio management, credit, and collections.
• General accounting knowledge and a degree in accounting, administration, economics or a related field.
• Experience with internal and external audit participation.
• Familiarity with management systems and ISO 9001 standards.
• Strong negotiation, communication, and result‑orientation skills.
• Ability to build trust‑based relationships and work collaboratively across multiple stakeholders.
• Resilience and perseverance in challenging environments.

Required skills

• SAP