Analista Senior de Calidad

About the role

The Senior Quality Analyst is responsible for maintaining, auditing and optimizing the company's Quality Management System (QMS) in strict compliance with ISO 9001. The role focuses on continuous improvement, handling non‑conformities and reporting key performance indicators using SAP and advanced Excel analysis.

Key responsibilities

• Design, update and control QMS documentation, procedures, work instructions and records aligned with ISO 9001 requirements.
• Plan, execute and follow‑up internal audits; act as liaison during client or certification body audits.
• Lead root‑cause investigations of complaints, deviations or process failures using 5 Whys, Ishikawa, 8D and ensure corrective and preventive actions are implemented.
• Record, control and audit quality notifications, lot inspections, stock blocks/releases and metrics within SAP QM/MM modules.
• Develop dashboards and performance reports in Excel to monitor QMS effectiveness, waste, cost of poor quality and customer satisfaction.
• Identify process‑optimization opportunities through statistical analysis and process‑based management methods.
• Train operational and cross‑functional staff on QMS procedures, quality culture and best practices.

Required profile

• Final‑year or soon‑to‑graduate student in Industrial Engineering, Quality Management, Business Administration or a related field.

Required skills

• Proficiency in SAP (QM/MM modules).
• Advanced Excel for data analysis and reporting.