Pharmacy Retail Customer Service

Pharmacy S. Koritsiadis

2017-11 - 2026-11

Delivered professional customer service in a fast‑paced health environment, building trusted relationships through effective communication. Coordinated inventory management, stock replenishment and product organization to ensure optimal store operations. Supported day‑to‑day activities, contributing to a smooth workflow and high customer satisfaction. Utilized strong interpersonal and problem‑solving skills to address client needs.

Career Break – Full Time Parenting

2008-10 - 2017-10

Managed household logistics, budgeting and scheduling for a growing family, developing high emotional intelligence and decision‑making capabilities. Coordinated educational and extracurricular activities, honing multitasking and critical thinking skills. Maintained continuous personal development through informal learning and community involvement.

Junior Brand Manager

Scandinavian Tobacoo Hellas SA

2007-03 - 2008-09

Coordinated brand plans, new product launches and promotional activities, managing an annual brand budget of several hundred thousand euros. Analyzed market trends and competitor activity to inform strategic decisions, working closely with sales, trade marketing and external partners. Conducted field visits to evaluate campaign execution and retail presence, presenting findings in monthly sales meetings. Applied critical thinking and teamwork to drive brand performance.

Marketing Assistant

Scandinavian Tobacoo Hellas SA

2004-09 - 2007-02

Supported marketing campaigns and commercial activities, coordinating supplier communications and quotation requests. Maintained marketing documentation, brand records and prepared presentations for internal meetings. Participated in sales and marketing meetings, collaborating with internal teams and external partners to ensure alignment. Demonstrated self‑motivation, deadline management and attention to detail in all tasks.

Office Administrator

Scandinavian Tobacoo Hellas SA

2002-09 - 2004-08

Provided comprehensive administrative support across business departments, managing daily communication and company documentation. Organized meetings, training sessions and company events, and coordinated office supplies, equipment and construction projects. Assisted HR with leave administration, vehicle records and recruited an Office Assistant, ensuring smooth onboarding. Emphasized corporate culture, confidentiality and process adherence.