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Competencias
Experiencia
Junior Recruiter
Spectra(Adventhealth)
2024-01 - 2026-12
Reviewed candidate profiles for various positions across a faith‑based hospital network. Conducted initial screenings and matched qualifications to role requirements. Coordinated with hiring managers to prioritize talent pipelines. Utilized applicant tracking systems to streamline the recruitment workflow.
Final Underwriting Specialist
One Park Financial
2023-01 - 2024-12
Performed financial risk analysis on cash‑advance applications prior to approval. Evaluated creditworthiness, assessed documentation, and applied underwriting guidelines. Collaborated with sales teams to communicate risk decisions and improve approval rates.
Customer Service Agent
The Office Gurus
2023-01 - 2023-12
Provided assistance to new recruits and students of a renowned university, guiding them through admissions processes. Handled inquiries via phone and email, ensuring accurate information delivery. Supported enrollment teams with follow‑up communications.
Analyst-Team Leader-Supervisor
Synergies Corp
2009-01 - 2022-12
Started as an Analyst monitoring external provider processes, managing client expectations, metrics, and performance reporting. Promoted to Team Leader, delivering training, troubleshooting issues, and fostering team development. Advanced to Supervisor, leading a team to achieve operational goals, conducting one‑on‑one coaching, and organizing regular team meetings.
Customer Service Representative
Cox Communications RI Headquarters
2006-01 - 2008-12
Provided billing, technical, and sales support to cable customers. Resolved service issues, processed payments, and upsold products. Maintained high customer satisfaction scores through effective communication and problem‑solving.
Idiomas
English
fluent
Spanish
fluent
Ultima actualizacion: hace 2 días